Horton-Renn Insurance Agency is a local insurance agency that enjoys a healthy relationship with customers across the state of Michigan. Because of this relationship, we have grown over the years, in customers and in the size of our staff.Horton-Renn’s purpose is “Putting the Pieces Together” and that is exactly what we do for our clients. In order to provide the right policy and coverage to meet your needs, we ask a lot of questions. Then we use this information to determine what kind of coverage is necessary to provide the protection our clients need while fitting into their financial budget.
Staff members are knowledgeable and friendly. Our agency can offer you a variety of insurance, including life, auto, home, health, and business insurance. In addition, we provide specialty insurance coverage, which covers items such as motor homes, classic automobiles, boats and motorcycles and much more. We are committed in making sure that a family’s insurance always keeps up with their changing needs.
Give us a call or contact us through our website and we can review your current policies for personal or commercial coverage, with no obligation. Horton-Renn compares the rates from some of the top insurance companies available in Michigan to get the most for their client’s insurance dollars
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You can be sure you are dealing with an independent insurance agency when you see the Big "I" logo on our signs, letterhead and business cards. Or ask if the agency is a member of the Independent Insurance Agents of America -- the oldest and largest association of independent insurance agents, representing a network of 300,000 agents and agency employees nationwide. |
1839 S. Ortonville Rd. |
319 E. Grand Blanc Road |
Pledge of Performance
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enables us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution to your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and mutiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
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